Part 22 · Chapter 4
HHS OCR HIPAA Investigations and Enforcement
Scope and status
This chapter covers HHS Office for Civil Rights investigation and enforcement procedure as it applies to a health plan sponsor or fiduciary acting as a HIPAA covered entity or business associate: investigation triggers, the cooperation duty, informal resolution and corrective action plans, civil monetary penalties, criminal referral, the audit program, and parallel state attorney general enforcement. Scope discipline: this chapter covers investigation and enforcement process — the underlying HIPAA Privacy/Security Rule substantive compliance obligations are covered in Part 13 (COBRA, HIPAA, and Welfare Benefits) and are cross-referenced, not restated, here.
Citations are to primary authority (45 C.F.R. Part 160, Subparts C-E; HITECH Act provisions). For Privacy Rule/Security Rule substantive compliance, breach-notification risk-assessment mechanics, and BAA drafting, see Part 13 (COBRA, HIPAA, and Welfare Benefits).
Sections
Part A — Investigation Triggers
A1.Complaints — investigation is not automatic
Part 22, ch. 4, § A1
Any person may file a written complaint against a covered entity or business associate within 180 days of when the alleged violation was known or should have been known, subject to a good-cause waiver. Final reg: 45 C.F.R. §160.306. The regulation's investigation duty is narrower than commonly assumed: OCR must investigate a complaint where a preliminary review indicates a possible violation due to willful neglect; for other complaints, investigation is discretionary. Final reg: 45 C.F.R. §160.306(c).
A2.Compliance reviews
Part 22, ch. 4, § A2
OCR must conduct a compliance review when a preliminary review of the facts indicates a possible violation due to willful neglect, and may open one in any other circumstance, on its own initiative and independent of any complaint — based on a breach report, media coverage, audit findings, or other information suggesting noncompliance. Final reg: 45 C.F.R. §160.308(a)–(b).
A3.Breach reports and the 500-plus threshold
Part 22, ch. 4, § A3
A covered entity must notify HHS of every breach of unsecured PHI; a breach affecting 500 or more individuals requires contemporaneous notice to HHS (within 60 days of discovery, the same timeline as individual notice) and is posted on OCR's public breach portal. A breach involving more than 500 residents of a State or jurisdiction also requires notice to prominent media outlets serving that State or jurisdiction. Final reg: 45 C.F.R. §§164.406 (media), 164.408 (HHS). There is no regulatory command that every large breach report opens a full investigation, but as a matter of current enforcement practice OCR conducts at least a preliminary review of every large-breach report and, particularly for ransomware/hacking incidents, increasingly opens full investigations under its current Risk Analysis Initiative (Part F).
Part B — Cooperation and Investigation Authority
- B1The duty to cooperate and permit accessSubscribers
Part C — Informal Resolution
- C1Corrective action plans and resolution agreementsSubscribers
Part D — Civil Monetary Penalties
- D1The HITECH four-tier structureSubscribers
- D2Applied caps under the 2019 enforcement-discretion policySubscribers
- D3The administrative hearing and judicial reviewSubscribers
Part E — Criminal Referral
- E1DOJ prosecution and the tiered penaltiesSubscribers
Part F — The HIPAA Audit Program and Current Enforcement Priorities
- F1Audit program status — no longer dormantSubscribers
- F2Current enforcement prioritiesSubscribers
Part G — Parallel State Attorney General Enforcement
- G1HITECH §13410(e)Subscribers